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Driving Operational Efficiency
Across Water Networks

Improving workforce productivity, operational visibility and field performance across operational and capital programmes.

Water companies are being asked to deliver increasing volumes of operational and capital work while improving resilience, environmental performance and customer outcomes.
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CHiME brings work instructions, field activity and operational information together in a simple configurable workforce application. It helps internal teams and delivery partners complete work more efficiently, capture accurate information at source and provide managers with earlier visibility of progress and performance.

Built for Network Operators

While every utility sector has its own priorities, many of the operational challenges are shared.
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Water companies, electricity networks and gas operators all rely on dispersed field teams, contractor workforces, asset information and the successful delivery of planned and reactive work.
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CHiME was designed to help network operators simplify field execution, improve operational visibility and increase workforce productivity across these complex operational environments.

Water Network Challenges

Water companies face increasing pressure to improve operational performance while delivering major investment programmes, reducing leakage and environmental incidents, maintaining regulatory compliance and improving customer outcomes.
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Key operational challenges include:

  • Distributed field workforces

  • Contractor management

  • Planned and reactive work

  • Asset information quality

  • Regulatory reporting

  • Evidence capture and compliance

  • Programme delivery pressures

  • Workforce productivity

CHiME helps organisations equip field teams with the information, processes and visibility needed to complete work safely, efficiently and consistently.

Supporting Water Network Operations

CHiME can be configured to support a wide range of water network activities, including:

  • Asset inspections and condition surveys

  • Leakage investigation and repair

  • Planned maintenance

  • Sewer and wastewater inspections

  • Pollution prevention activities

  • Environmental monitoring

  • Contractor-delivered work

  • Capital programme surveys

  • Delivery assurance

  • Asset and meter data capture

  • Reinstatement evidence

  • Regulatory reporting and evidence capture

Why CHiME for Water Networks?

CHiME combines configurable workflows, workforce productivity tools and operational visibility within a single application designed specifically for network operators.
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Whether supporting inspections, maintenance activities, contractor-delivered work or capital programmes, CHiME helps organisations coordinate resources more effectively, capture higher-quality data and maintain greater operational control.
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Its no-code approach enables teams to adapt processes quickly without lengthy development projects, helping organisations respond to changing operational and regulatory requirements.

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A Flexible Application for Water Network Operations

Unlike generic workforce management solutions, CHiME was designed specifically around the challenges faced by regulated network operators.
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Benefits include:

  • Mobile-first workforce experience

  • Improved field productivity

  • Better operational visibility

  • Contractor workforce management

  • Configurable workflows without lengthy development projects

  • Faster deployment of operational processes

  • Structured evidence capture and audit trails

  • Reduced administration effort

Backed by Skewb's Sector Expertise

As part of the Skewb Group, CHiME combines purpose-built workforce productivity technology with deep experience supporting leading utility network operators. Together, CHiME and Skewb help network operators improve operational performance, streamline field activities and deliver successful operational and infrastructure programmes.

ABOUT SKEWB

Ready to Improve Workforce Productivity Across Your Water Network?

Discover how CHiME can help water network operators improve field execution, increase operational visibility and support the efficient delivery of operational and capital programmes.

GET STARTED WITH CHiME TODAY

Discover how CHiME can transform your operations and drive industry-leading productivity. Contact us for a demo or consultation!

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CHiME is workforce productivity software for regulated network operators - built by Clear Horizon IS, part of Skewb. CHiME is a trading style of Clear Horizon IS Limited, a company registered in England and Wales (No. 08945634). Registered office: 50 Broadway, London, SW1H 0BL, United Kingdom.
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