CHiME is a configurable workforce productivity application for regulated network operators.
By connecting work management, operational visibility and field teams within a single application, CHiME helps utility network operators improve workforce performance, streamline processes and increase operational efficiency.
The result is increased output and delivery volumes, enabling organisations to complete more work with existing resources while maintaining greater visibility and control.
Built for the Network Operator for out-of-the-box Productivity
Network operators continuously face challenges in maximising productivity and delivering higher volumes. CHiME enables faster work execution, increasing the value of every site visit and reducing the engineering effort required to coordinate and manage work.
Takes Engineering Time and Cost out of Design to Construct
Delivering the investment plan begins with Design and Construction planning. CHiME reduces engineering overheads, eliminates off-line estimations, and significantly improves investment plan-to-construction processes. It enables proactive Cost and Volume management - without the spreadsheets.
Behind every successful network operation are the people who design, build, maintain and manage critical infrastructure. CHiME is built on the collective experience of these industry experts, helping organisations improve workforce productivity, visibility and operational performance.
CORE CAPABILITIES
CHiME provides the operational capabilities needed to improve workforce productivity, increase delivery output and maintain control at scale. From field execution and contractor management to operational visibility and evidence capture, CHiME supports the end-to-end delivery of network operations, connecting planning, work allocation, field activities and performance management within a single application.
Field Work Execution
Provide field teams with everything they need to complete work efficiently, including digital work instructions, mobile working, activity tracking, site updates and progress reporting.
Workforce Productivity
CHiME is designed to maximise workforce productivity across planning and field operations. By reducing administrative effort, simplifying work execution and improving workforce performance, organisations can increase output and delivery volumes using the resources they already have.
Contractor Management
Mobilise, manage and monitor internal and external delivery teams through a single operational framework. Improve accountability, track performance, streamline collaboration and ensure consistent data capture across all work activities.
Operational Visibility
Give managers and operational leaders real-time insight into work status, field activity, resource utilisation, programme progress and delivery performance. CHiME helps teams identify issues earlier, make informed decisions faster and reduce reliance on spreadsheets, manual reporting and data chasing.
Evidence Capture
Capture information at source through photographs, forms, asset information, compliance records and work completion evidence, improving data quality and supporting audit and regulatory requirements.
Configurable Workflows
Deploy and adapt operational processes without lengthy development projects. Support changing operational priorities through configurable workflows, dynamic work allocation and optimised task management, ensuring resources are deployed where they deliver the greatest value.
Inspections
Surveys
Maintenance
Construction
Fault response
Compliance activities
Asset management
CHiME Equips You with All the Functionality to Drive Productivity and Efficiency.
CHiME FIELD OPERATIONS
CHiME enhances mobile work delivery by simplifying processes, placing vital information at workers’ fingertips, and minimising in-field recording. Designed to meet the needs of the field worker without compromising resource management, it streamlines operations for maximum efficiency.
Higher Outputs per Job
With all data readily available, any process can be initiated in the field. Comprehensive work re-dispatch ensures no data loss, maximising work delivered per visit - whatever challenges arise.
Faster Reponses
Live updates and workforce tracking to maintain visibility of workers linked to flexible dispatch. Assign the nearest resource, or reassign work in progress to the nearest available worker with no data loss.
Fast and Accurate Data Capture
Only records deltas, rapidly tailored to business needs in an instant. Removes unnecessary input and utilises field-friendly input for streamlined efficiency.
Unrivalled Field Worker Acceptance
Consistently receiving positive feedback from field users across installations and trials, CHiME has been built collaboratively with workers over five years. It captures the nuances, work practices, and insights that have repeatedly been missed by traditional work management systems.
CHiME INVEST
CHiME INVEST simplifies the complexity and cost of converting investment plans into actionable jobs, enabling seamless monitoring and management for cost and volume performance. It streamlines regulatory and financial processes, freeing engineers to focus on planning and delivering the work efficiently.
.avif)
CHiME ASSET MANAGEMENT
CHiME simplifies asset tracking, regulatory compliance, and maintenance efficiency, ensuring seamless control over infrastructure.
Paperless Operations
Enable on-site teams to work efficiently without paperwork.
Real-Time Asset Monitoring
Effortlessly track infrastructure health and performance.
Simplified Regulatory Compliance
Automatically ensure standards are met.
Enhanced Data Accuracy
Eliminate errors and improves decision-making.
CHiME: The Industry-Leading Application Transforming Productivity for Network Operators
“CHiME is a flexible toolkit that lets us assemble workflows in the right order and adapt them to our colleagues’ needs and regulations. The design sessions bring ideas to life instantly - tomorrow, you can see your idea right in front of you. That’s powerful”
.avif)
UNRIVALLED SPEED & SEAMLESS IMPLEMENTATION
Industry-Proven Efficiency & Painless Business Change
CHiME’s rich configurable functionality makes rapid implementation possible.
Operational teams embrace the platform -not just for its functionality, but because they genuinely want to use it.
WITHIN DAYS – INSTANT DEMONSTRATIONS
We define the process, you provide the data, and you're ready to go.
Rapid demonstrations allow you to see CHiME in action with your own data.
WITHIN WEEKS – PILOT DEPLOYMENT
Get a pilot up and running in just a few weeks.
If there’s a defined process area and set of workflows, CHiME enables faster operational rollout than any other solution.
WITHIN MONTHS – FULL END-TO-END IMPLEMENTATION
CHiME scales from single processes to a full end-to-end solution within months.
Businesses gain full control over operations in a secure IT framework, enabling continuous improvement without the need for coding.
Designed to meet both internal and regulatory requirements, ensuring long-term success.
Elevate Your Asset Management with Expert Data Model Design
Our expert consultants have extensive experience in designing and enhancing asset data models across various industries and platforms, including SAP, Maximo, and bespoke in-house applications. Whether you're facing new regulatory or compliance requirements or seeking business improvement, we have the expertise to help.
WHY CHOOSE CHiME FOR DATA MODEL DESIGN?
Industry Expertise
Our consultants bring years of experience in data model design and optimisation.
Platform Versatility
We work with a range of platforms, including SAP, Maximo, and custom in-house applications.
Regulatory Compliance
Stay ahead of new regulatory or compliance requirements with our tailored solutions.
Business Improvement
Redesign data models to enhance operational and asset management efficiency.
OUR DATA MODEL SERVICES INCLUDE:
Designing Data Models
Create data models for optimal operational and asset management efficiency.
Optimising Existing Data Models
Enhance and refine your current data models for better performance. The duration of our services will depend on your specific requirements.
BUILT TO ADAPT, SCALE & DELIVER
A flexible and scalable platform that empowers network operators to continuously improve operations, adapt to changing requirements and deliver measurable business outcomes.
.png)
Continuously Improve and Adapt
CHiME's configurable application enables organisations to evolve processes, workflows and operational practices without lengthy development cycles. Whether starting with a targeted deployment or a wider transformation programme, organisations can continually improve performance while maintaining compliance with internal and regulatory requirements.
Scale at Your Own Pace
Start with a specific operational challenge or deploy CHiME across the wider organisation. The platform is designed to scale alongside business needs, helping network operators increase productivity, maximise delivery output and reduce long-term technology costs.
Delivering results for network operators
Discover how network operators are using CHiME to improve productivity, increase delivery volumes and achieve rapid deployment at scale. Hear what they have to say.
Frequently Asked Questions
What is CHiME?
CHiME is workforce productivity software for regulated network operators, developed by Clear Horizon IS Limited, part of Skewb. It combines asset-driven operations, real-time data insights, and field-ready workflows to help network operators improve productivity, align asset data with execution, and strengthen day-to-day operational delivery across their networks. It helps teams deliver network operations more efficiently. It is unrelated to the US banking app.
Who is CHiME designed for?
CHiME is built specifically for utilities, distribution network operators (DNOs), asset managers, and field engineering teams. It allows organizations to easily coordinate both internal staff and third-party contractors, leveraging a Bring Your Own Device (BYOD) approach so even lower-skilled field workers can capture accurate on-site data simply and effectively.
How is CHiME different from traditional work management software?
CHiME focuses on how work gets completed, beyond scheduling and assigning jobs. It helps reduce field administration, increase work completed per visit and reduce engineering effort.
Does CHiME integrate with SAP, Oracle and Maximo?
Yes. CHiME has customer deployments integrated with all three: SAP at UK Power Networks, Oracle for CHiME TIME at Scottish & Southern, and Maximo for Scottish & Southern’s field operations. Contact the team to discuss your specific systems and integration requirements.
How long does CHiME take to implement?
Unlike traditional software integrations that often suffer from bottlenecks and take years to deploy, CHiME is designed for rapid adoption. CHiME’s published implementation stages are demonstrations within days, pilots within weeks and full end-to-end implementation within months.
Can we start with one process and expand later?
Yes. CHiME supports starting with a limited set of processes and expanding over time, as well as a comprehensive implementation. Its configurable, no-code technology supports ongoing process improvements.
Can CHiME support both employees and contractors?
Yes. CHiME supports internal field teams and contractors, helping reduce administration and improve work delivery. Its contractor portal also supports data submissions and performance management.
How much does CHiME cost, and what is the pricing model?
CHiME operates on a flexible, cost-effective enterprise pricing model scaled to your operational needs and network size. By utilizing a Bring Your Own Device (BYOD) strategy, CHiME completely removes the need for expensive proprietary hardware, significantly reducing both your upfront capital expenditure (CapEx) and overall total cost of ownership.
How can I arrange a CHiME demonstration?
Use the contact form at chime-it.com/contact or email info@chime-it.com to request a demonstration. Include the operational processes you would like to discuss.
FAQ
What is CHiME?
CHiME is workforce productivity software for regulated network operators, developed by Clear Horizon IS Limited, part of Skewb. It combines asset-driven operations, real-time data insights, and field-ready workflows to help network operators improve productivity, align asset data with execution, and strengthen day-to-day operational delivery across their networks. It helps teams deliver network operations more efficiently. It is unrelated to the US banking app.
Who is CHiME designed for?
CHiME is built specifically for utilities, distribution network operators (DNOs), asset managers, and field engineering teams. It allows organizations to easily coordinate both internal staff and third-party contractors, leveraging a Bring Your Own Device (BYOD) approach so even lower-skilled field workers can capture accurate on-site data simply and effectively.
How is CHiME different from traditional work management software?
CHiME focuses on how work gets completed, beyond scheduling and assigning jobs. It helps reduce field administration, increase work completed per visit and reduce engineering effort.
Does CHiME integrate with SAP, Oracle and Maximo?
Yes. CHiME has customer deployments integrated with all three: SAP at UK Power Networks, Oracle for CHiME TIME at Scottish & Southern, and Maximo for Scottish & Southern’s field operations. Contact the team to discuss your specific systems and integration requirements.
How long does CHiME take to implement?
Unlike traditional software integrations that often suffer from bottlenecks and take years to deploy, CHiME is designed for rapid adoption. CHiME’s published implementation stages are demonstrations within days, pilots within weeks and full end-to-end implementation within months.
Can we start with one process and expand later?
Yes. CHiME supports starting with a limited set of processes and expanding over time, as well as a comprehensive implementation. Its configurable, no-code technology supports ongoing process improvements.
Can CHiME support both employees and contractors?
Yes. CHiME supports internal field teams and contractors, helping reduce administration and improve work delivery. Its contractor portal also supports data submissions and performance management.
How much does CHiME cost, and what is the pricing model?
CHiME operates on a flexible, cost-effective enterprise pricing model scaled to your operational needs and network size. By utilizing a Bring Your Own Device (BYOD) strategy, CHiME completely removes the need for expensive proprietary hardware, significantly reducing both your upfront capital expenditure (CapEx) and overall total cost of ownership.
How can I arrange a CHiME demonstration?
Use the contact form at chime-it.com/contact or email info@chime-it.com to request a demonstration. Include the operational processes you would like to discuss.
GET STARTED WITH CHiME TODAY
Discover how CHiME can transform your operations and drive industry-leading productivity.